Real-time Device Monitoring System for Healthcare Facilities
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Project Highlights
SC Medical partnered with SLM Software to develop a real-time device monitoring system, designed to enhance medical equipment oversight across hospitals, clinics, and healthcare facilities. The goal was to create a unified, intelligent platform capable of tracking device status, performance, and physical location, ensuring compliance with stringent AS/NZS3551 regulations and significantly reducing unplanned downtime. SLM Software delivered a scalable solution with real-time streaming, IoT device integration, predictive maintenance AI, and native mobile support for on-site clinical engineers. The result is a centralized system that enhances patient safety, optimizes hospital operations, and brings complete visibility into critical medical equipment.
The Challenge
Hospital environments depend on thousands of medical devices functioning reliably at all times. Yet most healthcare facilities still struggle with:
- Unpredictable downtime — Failures compromise patient safety and disrupt clinical workflows.
- Reactive maintenance — Issues are addressed only after breakdowns.
- Complex compliance requirements — AS/NZS3551 mandates strict documentation and traceability.
- Operational inefficiency — Scheduled servicing wastes time and resources on devices that don’t need maintenance.
- Data fragmentation — Device information is spread across systems without centralized visibility.
SC Medical required a modern, intelligent solution that would transform equipment oversight from reactive to predictive, while providing biomedical engineers with real-time insights into every device across multiple locations.
Our Approach
Real-Time Monitoring & IoT Connectivity
We built continuous monitoring pipelines to track operational health, performance metrics, and uptime across all connected medical devices. Integration with BLE trackers enabled real-time location updates and movement tracking.
Predictive Maintenance AI
Machine learning models analyze performance patterns to forecast potential failures before they occur, allowing technicians to act proactively rather than reactively.
Explainable AI Layer
To support regulatory and clinical decision-making, we have incorporated an explainability module that clearly outlines why alerts or predictions occur, a key requirement for trust and compliance.
Centralized Management Dashboard
We developed a single-pane-of-glass interface that consolidates data from all devices, locations, and warehouses, giving administrators complete control over equipment distribution and utilization.
Mobile Apps for On-Site Technicians
Native iPhone and iPad applications allow biomedical engineers to receive alerts, perform inspections, and update device status directly from the field.
Automation & Compliance
Automated alerts notify engineering teams of issues in real time, and comprehensive audit trails ensure easy compliance with AS/NZS3551 and internal hospital policies.
The Impact
SC Medical’s Real-Time Device Monitoring System transformed how healthcare facilities manage critical equipment, enabling safer patient care and reducing operational risk.
- 24/7 continuous monitoring across all connected devices
- Predictive algorithms supporting early detection of equipment failures
- Centralized, multi-location oversight for hospitals and clinics
- Automated compliance reporting aligned with AS/NZS3551
- Reduced downtime through proactive maintenance workflows
- More efficient asset tracking through BLE integration
- Full warehouse and inventory management capabilities
By replacing manual tracking and reactive maintenance with a data-driven platform, SC Medical now provides hospitals with a powerful tool for improving safety, compliance, and operational efficiency.
We Covered
Our Tasks:
- Developing real-time device monitoring with IoT and BLE integration
- Building predictive maintenance algorithms and explainable AI
- Creating centralized dashboards for multi-site oversight
- Implementing automated alerts and compliance audit trails
- Delivering native iPhone/iPad apps for on-site technicians
- Building scalable backend microservices and real-time data pipelines
Results
SC Medical now provides healthcare facilities with a powerful, data-driven platform that improves patient safety, reduces operational risks, and streamlines biomedical engineering workflows.
- 24/7 continuous monitoring of all connected medical equipment
- Predictive insights enabling early detection of failures
- Automated compliance documentation aligned with AS/NZS3551
- Centralized oversight for hospitals, clinics, and warehouses
- Efficient asset tracking through BLE technology
- Reduced downtime and more proactive maintenance operations
What We Learned
Predictive analytics is essential for reducing clinical risk in equipment-heavy environments. IoT + real-time data processing unlocks new levels of operational visibility. Explainable AI builds trust with healthcare professionals and regulators. Centralized monitoring is the key to eliminating data silos across multi-site facilities.
Ready to Modernize Healthcare Operations?
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